Beware of phishing. CM never sends you e-mails with requests to alter your personal details. How can you spot a fake e-mail?


Can you speak to a doctor anywhere? With the Doktr app you can quickly contact a doctor for personal medical advice in a video call. If your own GP does teleconsultations on Doktr, you can also easily speak to him.

Why do you use Doktr?

  • fast and quality medical advice via your smartphone
  • by a qualified doctor (accredited in Belgium)
  • can be done without an appointment
  • wherever you are
  • simple and secure access with Itsme

How do you start with Doktr?

Download the app from Google Play or the App Store.

  • Log in : register with Itsme.
  • Intake : indicate what your complaints are and answer a few short questions in anticipation of your conversation.
  • Doctor call : The doctor sends you a message to start the video consultation.
  • Aftercare : you will receive a summary and any prescriptions or certificates in the app.

Cost price

The costs of a consultation via Doktr depend on your specific situation. If you have had at least 1 physical consultation with the doctor in the past 2 years, you will only have to pay 4 euros (1 euro with increased compensation ) co-payment. If that is not the case, you will have to pay 26.01 euros for the consultation. This amount is non-refundable.

More about remote consultations.

CM and Doctor

CM is helping to support Doktr, Proximus' teleconsultation app. We want to help develop a care model in which patients have modern access to affordable and high-quality care and in which the needs and wishes of doctors and healthcare providers are taken into account.

Moreover, Doktr focuses on video calling in an accessible, safe and user-friendly way. CM also thinks that is important.

Any questions?

On the Doktr site you will find an extensive section with frequently asked questions.