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Responsible disclosure

Article Discover vulnerabilities on CM platforms? Report them for a reward.

Phishing

Article There are fake emails in circulation in which scammers ask you - allegedly in CM's name - to update certain information in your CM profile. Ignore this. Always check whether the messages you receive actually come from CM.

Simulation supplemented refunds

Service If you have a low income, you may be entitled to the isupplemented refunds. You will then pay less for healthcare and have other financial benefits. Are you eligible for supplemented refunds?

Certificate of increased allowance

Service With increased compensation, you are entitled to a number of benefits. Some of these benefits, such as the advantageous rate on the train or bus, can be requested with your identity card. For other benefits, you need a certificate of increased compensation. Are you entitled to increased compensation, but do you not yet have a certificate? Simply download it via My CM. You can also download the certificate for train or bus here if your identity card is not sufficient.

How do I know if I have the increased allowance?

CM will notify you if you receive the increased compensation. You will also receive new yellow stickers with a modified code. That code is at the bottom of the sticker and always ends with 1 if you have the increased allowance.

Do I have to do anything myself if my family or income situation changes?

No, you do not have to do anything for the increased compensation itself. CM regularly carries out checks to determine whether your situation has changed and whether you are still eligible for the increased compensation. But in general you must notify CM if you are incapacitated for work .

How long am I entitled to the increased compensation?

With automatic allocation, the right runs until December 31 of the following calendar year. The right is extended annually if you met the conditions in the past calendar year. In the event of a change in the family situation, the increased allowance will be maintained for those who remain part of the family involved. Anyone who is no longer part of it will continue to receive the increased allowance until the end of the quarter following the change. If you are granted after an income test, the right remains until checks show that your income has changed in such a way that you are no longer entitled to the increased allowance. In the event of a change in the family situation, the right is retained until the end of the quarter following the change.

When will the increased compensation come into effect?

With automatic allocation based on your benefit or capacity, you will receive the increased allowance from the day that you meet the condition for automatic allocation . For example, from the day the benefit in question is granted. Did you submit an application yourself ? Then the effective date depends on the type of income test . If you have an income test for the past calendar year, you will receive the increased allowance from the first day of the quarter in which the application took place. For a one-month income survey, you will receive the increased allowance from the first day of the month in which the survey took place. There is one exception to this. Was your application submitted within three months after your new situation or capacity arose (e.g. you retired or you became disabled)? Then you will be entitled from the first day of the month in which your new situation arose.

Which family members are entitled to the increased allowance?

If the allowance is automatically granted on the basis of your benefit or status (see conditions), the increased allowance applies to you, your cohabiting partner and your dependents. If an application is based on income (see conditions), all family members will receive the increased allowance.