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        What should I do if my ISI+ card is lost or stolen?

        FAQ
        Since no new physical cards are issued anymore, you do not need to apply for a new card. The digital isi+ card can be found in My CM, the My CM app or in the MyGov app of the Belgian federal government.
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        Is the ISI+ card free?

        FAQ
        Yes, CM issues the digital ISI+ card free of charge to everyone who is entitled to it.
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        What should I do as long as I have not received my ISI+ card?

        FAQ
        While waiting for your ISI+ card, you can present a yellow sticker at the pharmacy, hospital or certain healthcare providers.
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        Will I automatically receive my ISI+ card?

        FAQ
        No. Only children under the age of twelve who live in Belgium will automatically receive the digital isi+ card in My CM or in the My CM app of the parent they are dependent on, or in the MyGov app of the Belgian federal government. The card is available digitally a few weeks after registration. You can also print or download the card in PDF format. If you are unable to consult the digital card, or to print or download it yourself, please contact CM. Do you fall under Belgian social security and are you unable to obtain an electronic identity document? Then you must apply for an isi+ card yourself at CM.
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        Who gets an ISI+ card?

        FAQ
        The ISI+ card is only issued to children under the age of twelve and persons who are subject to Belgian social security but cannot obtain a valid ID (such as cross-border workers who live abroad and work in Belgium).
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        What is an isi+ card?

        FAQ
        The abbreviation isi+ stands for 'Identification Sociale/Sociale Identificatie/Soziale Identifizierung'; the plus sign indicates its additional nature compared to Belgian electronic identity cards. The isi+ card proves you're covered by Belgian social security. Anyone who doesn't have an eID to prove this will receive an ISI+ card. You can use it to identify yourself at the pharmacy or hospital. New physical isi+ cards are no longer being issued. New ISI+ cards are now only available digitally in My CM or the MyGov app.
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