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        Can I receive a reimbursement from CM-MediKo Plan for orthodontics on top of the health insurance reimbursement?

        FAQ
        The CM benefit offers a 60% reimbursement on the co-payment and supplements up to 1,050 euros for your child's orthodontic treatment (with increased reimbursement even up to 75% with a maximum of 1,050 euros). The good news is that CM-MediKo Plan goes one step further. Because your remaining costs are eligible within the orthodontics guarantee, up to a maximum of 600 euros for all treatment plans together that started before the 18th birthday and 600 euros for all treatment plans that started after the 18th birthday. The condition is that the first device was installed after the waiting period. And CM-MediKo Plan goes even further! Through CM-MediKo Plan you are also more broadly protected for the following dental care costs: dental prostheses with reimbursement by health insurance, periodontics, radiography, preventive and curative dental care. This insurance also offers protection for other outpatient medical costs such as co-payments, eye care, hearing aids, travel vaccines
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        My email address has changed. How do I adjust this in My CM?

        FAQ
        You use an email address for two things: to log in and to receive communications as a CM member. This is separate and may be different email addresses. Change email address for logging in The email address for logging in is linked to one national register number. If you want to change this email address, you can only do so in My CM-web. Log in to 'My CM' on the CM site. Click on your name in the menu on the left and click on 'CM-gegevens'. Click on the pencil in the ' gekoppelde e-mailadressen' box. You are now on the screen to change your email address. Enter your current password and your new email address. You must confirm this email address. Save your new email address. You will receive an email to confirm your email address and (if desired) adjust your communication preferences. Change email address for communication in My CM-web Log in to 'My CM' on the CM site. Or: click on your name in the menu on the left and click on 'CM-gegevens'. Click on the pencil in the box ' op dit e
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        How can I see if the request for a CM benefit was received correctly by CM?

        FAQ
        You will receive a confirmation email when CM has successfully received your application. CM registers the applications received on the national register number of the person in question.
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        How do I apply for a CM benefit via the My CM app?

        FAQ
        Log in to the My CM app. Click on 'Request a CM benefit'. All CM benefits appear per category. Click on the CM benefit you want to apply for, for example 'Sports club'. You will see the description and conditions of the CM benefit. Click on 'Request this benefit' to start the application. If you have dependents, they will now appear on the screen together with your own name. Click on the family member for whom you want to apply for the CM benefit and then click 'Continue'. If you have no dependents, you will automatically go to the next screen. Add a photo or PDF to request the CM benefit by clicking 'Add'. Select the file from your library or take a photo with your device's camera. Once you select or create the file, you will see a preview. You can still adjust this or add an extra file. Click 'Continue'. An overview of your request will appear. You can still change this by clicking on the pencil. If everything is correct, click 'Send request'. You will receive an email confirming
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        Refunds are missing from my file.

        FAQ
        In My CM you only see the refunds and benefits that were paid out in the last three years. Only reimbursements from health insurance, from the CM services and benefits package and from CM insurance are included. You cannot currently consult reimbursements following a medical agreement, reimbursements for care abroad, reimbursements for maximumfactuur, non-financial benefits from CM (such as the Dreamland voucher), payments from CM-Zorgkas and reimbursements from CM-Hospitaalfix (Extra) and CM- Forhos. You cannot yet consult benefits that were paid via a manual circuit. When you click on 'Details of CM benefits & CM insurance payments' in the 'Payments' section in My CM web, more refunds for CM insurance and CM benefits will be visible.
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        What is possible for family members in My CM?

        FAQ
        Order yellow stickers CM site My CM app for yourself ✅ ✅ for partner ✅ ✅ for minor dependents ✅ ✅ for adult dependents ✅ ✅ for minor dependents of partner ❌ ❌ for adult dependents of partner ❌ ❌ View EHIC CM site My CM app for yourself ✅ ✅ for partner ❌ ❌ for minor dependents ✅ ✅ for adult dependents ✅ ✅ for minor dependents of partner ❌ ❌ for adult dependents of partner ❌ ❌ Order EHIC CM site My CM app for yourself ✅ ✅ for partner ✅ ✅ for minor dependents ✅ ✅ for adult dependents ✅ ✅ for minor dependents of partner ✅ ✅ for adult dependents of partner ✅ ✅ Apply for CM benefits CM site My CM app for yourself ✅ ✅ for partner ❌ ❌ for minor dependents ✅ ✅ for adult dependents ✅ ✅ for minor dependents of partner ❌ ❌ for adult dependents of partner ❌ ❌ View refunds CM site My CM app for yourself ✅ ✅ for partner ❌ ❌ for minor dependents ✅ ✅ for adult dependents ❌ ❌ for minor dependents of partner ❌ ❌ for adult dependents of partner ❌ ❌
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        Can I access someone else's confidential information?

        FAQ
        For privacy reasons, you can only view information about yourself and your minor dependent(s). If a child is registered with your partner, you can consult that information via your partner's account. Even in the case of co-parenting, only the parent with whom the child is registered as a dependent can consult the information.
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        Can I link multiple family members to one email address?

        FAQ
        No, this is not possible. You cannot link two different eIDs to the same My CM account. A separate email address is required per account. You can only view the data of yourself and the minor person(s). Other family members must create their own My CM account with a unique email address.
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        I no longer remember my PIN code for the My CM app.

        FAQ
        If you enter an incorrect PIN code five times, you can log in with your email address and password. You can then delete and reset your PIN using the steps below. 'More' button at the bottom right Login options Pin Remove PIN code Set a new PIN code
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