How do you report fraud or attempted fraud?

What can you do if you suspect fraud and who should you notify?

Are you a victim of fraud?

❗ First and foremost, make sure that the scammers no longer have any opportunity for further abuse.

  • Block your account or card. If you have entered your bank details, contact your bank and/or Card Stop immediately (078 170 170).
  • If you have a scammer on the line, hang up immediately.
  • Do you see suspicious messages in your email, on social media, or in a text message? Don't respond and don't click on any suspicious links or attachments.
  • If you're offered the option of providing information or maps to a "staff member" who wants to visit your home, don't accept.

How to report?

  1. Report to Safeonweb
    If you've received a phishing email, please send it to [email protected] . This will help spread the word and block phishing websites nationwide.
  2. Report to the police
    In serious cases of fraud, for example, involving significant financial damage, please contact the police. They can initiate an investigation into the perpetrators.
  3. Reporting to CM is only necessary if your CM account has been compromised , for example, because you have provided your My CM login and password. How do you contact CM?

Why is reporting important?

  • Prevention
    By reporting phishing attempts, suspicious websites and phone numbers can be quickly blocked. This prevents others from becoming victims.
  • Awareness
    Internal and external alerts alert employees and members to current fraud methods.
  • Protection
    The CM security team can take immediate steps to secure CM systems and sensitive data.
  • Fight against fraud
    Every report contributes to a better approach to cybercrime. Safeonweb and the police need reports to track down and combat organized fraudsters. In short, your report can not only limit damage within CM but also protect a wider audience from fraud.

What do you do if you suspect fraud in healthcare?

This is a completely different kind of fraud. Do you suspect a healthcare provider or institution is committing fraud or wasting money? Then CM acts as a reporting center. Report your concern through our healthcare fraud reporting center .