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        Is there a franchise within CM-Hospitaalplan and CM-Hospitaalplan Plus?

        FAQ
        The deductible, which only applies to the reimbursement of additional fees for admission to a single room, is: 0 euros in case of hospital admission for childbirth; 100 euros per hospital admission for a classic admission with overnight stay; 175 euros per hospital admission for a day admission. Even better insured? With CM Hospitaalplan Plus, the 100 euro deductible is only applied if the additional fees at the time of admission are higher than 150%. These deductibles are applicable per hospital admission with a maximum of 350 euros per calendar year. Fees for services that may legally be charged but which are not reimbursed by the statutory health insurance will be reimbursed up to 200 euros per hospital stay if they do not fall under the exclusions of the insurance.
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        How do I ensure that a healthcare provider is aware of a declaration of will?

        FAQ
        It is important that healthcare providers know that you have a declaration of will. Be sure to tell your GP and, if necessary, other treating physicians. Ask them to add your declaration of will to your patient file. Your confidant or representative can also pass this on to a healthcare provider. Even if you are later unable to say anything yourself, your declaration of will remains an important document. It reflects what you consider important. Your confidant and representative know you well and can help ensure that your wishes are respected in the future. So be sure to inform your confidant or representative of your will.
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        Yellow stickers

        Lay-out page Attach a sticker to every doctor's note or other document you supply to CM. Your refund or application can then be processed quickly and correctly. Have you run out of stickers? No problem, simply ask for new ones.

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        On which websites can I find additional information about my rights as a patient?

        FAQ
        CM offers a lot of information about your rights as a patient. Other interesting websites with information about patient rights include: • www.patientrights.be • www.vlaamspatientenplatform.be
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        Does the representative you have designated in writing have priority over a legal representative?

        FAQ
        Yes, the person or persons you appoint as a representative always have priority over the legal order of precedence laid down in the law. You can find this order of precedence on the page Right to a representative or a confidant . If you appoint multiple persons, you must indicate in which order they act. Please note that you must be legally competent at the time you appoint your representative. And you must appoint your representative in writing. You can do this using a form that you can find on the page about Right to a representative or a confidant . You and your representative must sign and date this.
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        Can my representative be the same person as my confidant?

        FAQ
        That is possible, but it does not have to be the same person. Your confidant will help you while you are mentally competent, but you will exercise your rights yourself. Your representative will act on your behalf when you are no longer mentally competent and will then exercise your rights as a patient in your place. Appointing your confidant as your representative can have an advantage. That person, who knows you well and whom you trust, can continue to help you. First as a confidant when you can still make decisions yourself. Later, when you can no longer exercise your patient rights yourself, that same person will help you as a representative. This can ensure that your values, preferences for care and life goals are respected as much as possible.
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        Who exercises my rights as a patient if I am no longer able to do so myself?

        FAQ
        If you are incapacitated, you can no longer exercise your rights as a patient yourself. Then it is up to the representative to act on your behalf. This person does this to the extent and as long as you are unable to exercise your rights yourself. The representative must always take into account your values, preferences for current and future care and life goals. The representative must involve you as much as possible, in proportion to your level of understanding at that time.
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        Who can help me exercise my rights as a patient if I am still capable of making decisions?

        FAQ
        As long as you are competent, you exercise your rights as a patient yourself. However, you may need a person to support you during conversations with doctors and other healthcare providers. This is your confidant. This person will support you, but cannot decide anything on your behalf. You do not have to formally appoint a confidant. For example, you can ask a family member or friend to assist you.
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        What is (in)capacity to make decisions?

        FAQ
        In order to be able to make an autonomous decision about treatment, it is important that you are competent. In principle, everyone is competent, until proven otherwise. You are incapacitated if you can no longer understand and weigh the information from the care provider, do not understand the consequences of your decision and/or cannot make a decision. This is the case, for example, with advanced dementia or a coma. There is no objective measuring instrument to determine whether someone is incapacitated or not. It must therefore be determined per decision and per situation. Capacity to make decisions depends on the context and the question being asked. For example, someone can sometimes still decide on a day out, but not on a mortgage or euthanasia. Whether or not you are incapacitated can best be determined by a healthcare provider.
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