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        How should I submit my refund request?

        FAQ
        You can submit a request via the My CM app , a CM mailbox or the CM contact form. You can find the conditions and application forms on www.cm.be/benefits .
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        When are you entitled to a refund from CM services and benefits?

        FAQ
        On the one hand, you must be in order with your CM contribution, on the other hand, you must meet the conditions of the CM benefit. See www.cm.be/contribution and www.cm.be/benefits for more information. On My CM, you can always check whether you are in order with your payments to CM.
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        What is meant by 'prestatiedatum'?

        FAQ
        The 'prestatiedatum' is the date of the event that gives rise to the awarding of the CM benefit. Depending on the benefit, this is the consultation, payment or purchase date. See the conditions of all benefits at www.cm.be/benefits or ask a CM employee at www.cm.be/contact .
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        What is the deadline to apply for a CM benefit?

        FAQ
        You have two years to request a refund of a CM benefit. This refund period starts from the 'prestatiedatum' (day on day).
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        CM hospitalization insurance for your family

        Lay-out page An insurer that improves its insurance and still keeps premiums low? Yes, that's us. We invest in your insurance every year. And you don't have to do anything for it.

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        What are the main innovations in the CM services and benefits package for 2025?

        FAQ
        Every year we evaluate and renew our services and benefits. This year you can enjoy these new and changed benefits: Custom-made earplugs : a refund of up to 30 euros per calendar year. Wound care : 30% discount when purchasing chronic wound care materials at Goed. CM baby gift : for births from 2025 onwards, every new parent can choose between: or a bonus of 170 euros, or the Dreambaby gift cards worth 180 euros, supplemented with a premium of 40 euros . Nutrition and diet advice: from the first consultation there is a reimbursement of 10 euros, with a maximum of 40 euros per calendar year. Gezond op weg met diabetes type 2: from 2025, the lifestyle program for people with diabetes will be available in physical and digital form. Sports club membership fee : the personal contribution for Bewegen Op Verwijzing is reimbursed within the CM benefit sports club membership fee. In addition, you can continue to count on many other benefits this year. Discover the full package of CM services
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        Wound care

        Reimbursement Are you being cared for at home and do you need active dressings? With CM you receive a discount when purchasing active dressings.

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        Custom made earplugs

        Reimbursement From 2025, CM will reimburse 30 euros annually for custom-made earplugs.

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        Will I get a refund for maternity care?

        FAQ
        CM-Hospitaalplan provides for a reimbursement of max. 2 euros per hour worked (max. 30 hours worked) per delivery for maternity care services provided from calendar year 2025. This within the period of 2 months before the (expected) date of delivery until 4 months after the date of birth in case of a home birth or outpatient delivery. Or until 4 months after the child is discharged from the hospital in case of a hospital delivery. Even better insured? CM-Hospitaalplan Plus provides a reimbursement of max. 6 euros per hour per hour worked (max. 30 hours worked) per delivery. This within the period of 2 months before the (expected) date of delivery until 6 months after the date of birth in case of a home birth or outpatient delivery. Or until 6 months after the child is discharged from the hospital in case of a hospital delivery.
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