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        Why don't I have to charge my pre- and aftercare costs?

        FAQ
        Unless otherwise stated, CM-Hospitaalplan and CM Hospitaalplan Plus will reimburse the majority of your medical expenses that are directly related to your hospital without you having to take any action yourself. You will of course still need to submit doctor's certificates via the CM mailbox. CM-verzekeringen processes all these related costs at fixed times after your admission. You will receive more information about this when you receive reimbursement of your hospital bill. For CM-Hospitaalplan, this concerns medical costs in the period from 1 month before to 3 months after your admission. For admissions from 1 January 2025, this period will be extended to 2 months before to 4 months after your admission. Even better insured? CM-Hospitaalplan Plus provides a refund for the costs of examinations directly related to your hospital admission 2 months before up to 6 months after your admission.
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        How do I know that my declaration was successful?

        FAQ
        If your declaration was successfully forwarded, you will see the text on the last screen: 'An email with an attachment has been sent to...' You will also receive a confirmation to the email address known to CM. Be sure to check your spam folder.
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        If I indicate 'No' to the question 'Has this invoice already been paid to the hospital?', will you pay the invoice directly to the hospital?

        FAQ
        CM Insurance never pays the invoice directly to the hospital, you do that yourself. Make sure that payment to the hospital is made on time. The reimbursement for CM insurance will be transferred to your account.
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        Can the invoice for the admission of my newborn be added to my invoice for my delivery?

        FAQ
        Are the costs of your newborn included on your hospital bill? Then you can submit that invoice in your name. Was a hospital invoice drawn up in the name of your newborn? Then file the declaration in your child's name.
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        I have a long-term admission and receive an interim invoice. Can I also declare this online?

        FAQ
        You can also submit that invoice online. Is the end date of your admission known? Then you can already enter this under 'end date of hospital admission'. Is the end date not yet known and is the hospital admission still ongoing? Then enter the date of declaration under 'end date of hospital admission'.
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        I had multiple hospitalizations and therefore multiple hospital invoices. What should I do?

        FAQ
        Are they different hospitalizations for the same condition? Then you can add all of these to one tax return. Are they different hospitalizations for different conditions? Then you go through the online declaration for each condition.
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        What if my invoice is not known to CM Insurance?

        FAQ
        Then you add your invoice yourself as a PDF, JPG or PNG file. Please note , include all pages of the hospital invoice: both 'summary of costs' and the 'detail invoice'.
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        I have only received a P or G invoice. What now?

        FAQ
        For your tax return, add the P and G invoices. Have you only received one of the two invoices? Then wait for the second invoice to submit both together. Would you like to declare your first invoice earlier? Then attach a scan so that we have the correct invoice amount.
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        What is a P and G invoice?

        FAQ
        Some hospitals split the medical costs of a hospitalization over two separate invoices: a P-invoice and a G-invoice. The letter P or G will then appear in the invoice number. A P-invoice contains the costs of accommodation, pharmacy and various other costs. A G-invoice contains the costs of doctors' and paramedics' fees. Other hospitals work with one hospital invoice for all medical costs.
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