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        Can I check all legal and financial information from CM Insurance?

        FAQ
        Of course. You can find all the info here: MiFID Code of Conduct Information obligation Conflict of interest policy Segmentation criteria Pre-contractual information in the context of distance selling Reports: Solvency and Financial Condition (SFCR) 2024 – QRT Solvency and Financial Condition (SFCR) 2024 Solvency and Financial Condition (SFCR) 2023 – QRT Solvency and Financial Condition (SFCR) 2023 Solvency and Financial Condition (SFCR) 2022 – QRT Solvency and Financial Condition (SFCR) 2022 Solvency and Financial Condition (SFCR) 2021 – QRT Solvency and Financial Condition (SFCR) 2021 Solvency and Financial Condition (SFCR) 2020 – QRT Solvency and Financial Condition (SFCR) 2020
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        Which charges are not automatically processed and how do I request a refund for these charges?

        FAQ
        For the costs below, reimbursement does not occur automatically. Always provide proof of these costs, together with this completed form. Doctor's certificates, costs of maternity care and psychological care must of course still be submitted via the CM mailbox. invoices for urgent patient transport (112 transport) invoices from the recognized rehabilitation centers Ter Duinen in Nieuwpoort, Hooidonk in Zandhoven and Domaine de Nivezé in Spa remaining medical costs after reimbursement by another hospital insurance
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        How do I request reimbursement for necessary medical expenses in the event of a serious illness?

        FAQ
        1. Deliver CM this form signed by yourself and your GP/specialist a recent medical report from your specialist, your GP can retrieve this from your medical file Documents can be delivered to CM via verzekeringen@cm.be or via a CM mailbox . If necessary, you will have to apply for an extension of this recognition after some time. CM will provide you with the appropriate form for this in due time. 2. You will receive your refund Once your application is approved, you will automatically receive reimbursement for outpatient expenses directly related to your condition. These may include GP visits, medications, follow-up appointments at the hospital or specialist’s office, lab costs and more. You will receive the refund every 3 or 12 months. 3. You must enter other costs manually Costs that cannot be processed automatically must be submitted manually via verzekeringen@cm.be or via a CM mailbox . To do this, you complete the form 'application for non-automatic reimbursement for outpatient
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        For which specific procedures and treatments is a refund also given?

        FAQ
        Fertility treatments Reimbursement is possible for both the (day) admission and pre- and post-treatment. The total reimbursement is limited to 1000 euros per insured, regardless of the number of fertility treatments. From 1 January 2025, the ceiling amount will be increased to 1,500 per insured. Breast reductions During the first three years of your affiliation with CM-Hospitaalplan or CM-Hospitaalplan Plus, the costs are reimbursed as a pre-existing condition. Afterwards, they are reimbursed according to the reimbursements for hospitalization and pre- and post-treatment. Are you coming over continuously from a similar mutual insurance? Then that period can possibly be reduced. The total reimbursement from CM-Hospitaalplan is always limited to 1000 euros per insured. From 1 January 2025, the ceiling amount will be increased to 1,500 per insured. Even better insured? The total reimbursement from CM-Hospitaalplan Plus for breast reductions amounts to 2,000 euros per insured. Procedures
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        What reimbursement will I receive for a fixed day admission for chronic pain, port catheter manipulation and/or basic oncological care?

        FAQ
        You will receive a refund of the costs of your admission (according to the hospitalization guarantee). You will not receive a refund of costs during the pre- and post-treatment.
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        What reimbursement will I receive if I am admitted for dental care and/or the removal of wisdom teeth?

        FAQ
        You will receive a refund of the costs of your admission (according to the hospitalization guarantee). You will not receive a refund of costs during the pre- and post-treatment.
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        How do I request a refund for pre- and post-operative care costs?

        FAQ
        Unless otherwise stated, CM-Hospitaalplan and CM-Hospitaalplan Plus will reimburse the majority of your medical costs that are directly related to your hospital without you having to take any action yourself. For CM-Hospitaalplan, this concerns medical costs in the period from 1 month before to 3 months after your admission. For admissions from 1 January 2025, this period will be extended to 2 months before to 4 months after your admission. Please note: does not apply to all day admissions. CM Hospital Plan Plus provides reimbursement for medical costs directly related to your hospital admission from 2 months before to 6 months after your admission. All excess and reimbursable supplements such as GP visits, medicines, follow-up appointments at the hospital or the specialist's practice, laboratory costs are reimbursed without you having to take any action. You must of course still submit doctor's certificates via the CM letterbox. CM-verzekeringen processes all these related costs at
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        How do I request a refund for a hospital stay?

        FAQ
        Have you received your hospital bill? Take it to hand and start filing. You do not need a scanner or camera for this, the filing is done based on the invoice number. Here you will find a video that shows you step by step how it works. After the declaration you will receive a payment overview and the refund on your account number. Are you unable to submit your declaration digitally? Then print the declaration form , fill it in and submit it signed together with your hospital invoice by e-mail or via a CM mailbox . For the costs below, the refund will not be automatic. Always provide CM with proof of these costs, together with this completed form. invoices for urgent patient transport (112 transport) invoices from the recognized rehabilitation centers Ter Duinen in Nieuwpoort, Hooidonk in Zandhoven and Domaine de Nivezé in Spa remaining medical costs after reimbursement by another hospital insurance
        Read more

        I have received my direct debit/transfer statement for my insurance premium by post, but would like to receive it by email.

        FAQ
        Via our website you can indicate which documents you want to receive by post and which documents you want digitally.
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