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A broad group of healthcare providers must respect your rights as a patient. This includes: Doctors and other medical professions: doctors dentists pharmacists midwives physiotherapists Nursing and support staff: nurses healthcare professionals Psychological care: clinical psychologists clinical educational psychologists psychotherapists (even if they are not a recognized healthcare provider, but work under the supervision of a physician, clinical psychologist or clinical educational psychologist in an interdisciplinary context) Emergency services - ambulance personnel Paramedics, such as: bandagist orthotist and prosthetist dietician occupational therapist pharmaceutical technical assistant medical imaging technologist medical laboratory technologist speech therapist podiatrist audiologist and hearing aid specialist dental hygienist orthoptist optometrist ambulance driver for non-urgent patient transport practice assistant Non-conventional practices, such as: osteopaths chiropractors

Yes, as a surviving relative you can file a complaint for a patient who has died. A distinction is made between a minor and an adult deceased patient: Is the deceased patient a minor? Then the patient's representatives, in principle the parents , can file a complaint. Unless the minor patient has objected to this. Is the deceased patient of legal age? The following people can file a complaint: the spouse, the legally cohabiting partner, the de facto cohabiting partner, the blood relative up to and including the second degree, the representative of the patient. Unless the adult patient has objected to this.

If you are affiliated with CM-Hospitaalplan or CM-Hospitaalplan Plus, you can make use of CM Second-O. This is a collaboration between CM-insurance and UZ Antwerp, UZ Ghent and UZ Leuven, whereby you receive a second medical opinion. This means that you submit the diagnosis or proposed treatment of your doctor for assessment to a second independent doctor from the same specialization. The second medical opinion is reimbursed by CM-Hospitaalplan or CM-Hospitaalplan Plus. You only pay a one-off administrative fee of 30 euros. How can I make use of CM Second-O? Step 1: call 078 151 151. Our employees will look at the conditions for starting a file together with you. We will not discuss any questions about the medical aspects. Step 2: your file is opened. Does your application meet all the conditions? Then you will receive the form 'Refund application CM Second-O'. Step 3: make an appointment. Contact UZ Antwerp, UZ Ghent or UZ Leuven for the second medical opinion and make an appointment

The agreement is concluded when the policyholder signs the insurance application and makes the first premium payment. The insurance starts on the starting date and is valid for life, except in the event of cancellation by the policyholder, non-payment of the premium and in the event of fraud.