What to do

As a patient you can leave the hospital whenever you want. If this happens against the doctor's advice, you must sign a statement.

You can submit an admission invoice with accommodation costs online to CM here.

With a day admission, you are admitted to the hospital, but you can leave the hospital the same day (no overnight stay).

A hospital invoice always has two parts: a global overview of the costs and a detailed overview.

What about hospital bills and reimbursements? And how do you apply for sickness benefits?

Two to three months after leaving the hospital, you will receive your hospital bill. Are you affiliated with CM-Hospitaalplan or CM-Hospitaalplan Plus? Take your bill and start filing.

A hospital admission is not always planned. What should you do? What should you definitely not forget?

Zorglijn is your first point of contact for all questions about healthcare. She is part of the Social Work department. Everyone can contact Zorglijn: patients, informal caregivers and professionals in the healthcare sector.

Do you go to your GP or another healthcare provider (e.g. specialist, dentist, physiotherapist)?

Find a doctor, dentist, physiotherapist or other healthcare provider in your area. And check whether they respect the agreed rates.

If you are slowly losing control over the management of your assets, you can give someone power of attorney to manage your assets and make decisions about you.

Talking about the end of your life is, of course, easier said than done. But CM has a solution for that too.

Before a planned treatment abroad starts, you must first obtain permission from the advising doctor.

It is useful for everyone to think in advance about his or her care preferences: advance care planning.

If you need the European Health Insurance Card, the My CM app is sufficient in most cases. If you still need a physical card, you can request one here.

With CM travel assistance you can travel to your foreign holiday destination without any worries.

Are you incapacitated for work and do you receive benefits? Then you can't just go on holiday.

For Algeria, Albania, Tunisia, Turkey, Bosnia-Herzegovina, Serbia, Montenegro and Morocco (there is no form for other countries), a specific travel document is required in addition to a yellow sticker.

An application must only be submitted to the municipal council if you are taking early retirement.

Are you detached by your Belgian employer? Please contact CM in advance. We are happy to help you.

Are you moving to another country in the European Union, Iceland, Liechtenstein, Norway or Switzerland? Contact CM.

You live in Belgium, were a cross-border worker and you receive your pension from one or more countries.

Where are you insured as a cross-border worker? What if you need medical care in a country other than your country of work or residence? And what about your dependents?

You become self-employed in your main or secondary occupation. What do you have to do to be okay? What are your rights?

In this case, as a cross-border worker you take out health insurance in Belgium and in the country where you live.

If you have medical expenses, you will receive a 'Certificate for assistance provided'.

We speak of a 'medical accident' when you experience abnormal damage during medical treatment, hospitalization or a medical examination.

When cancer enters your life, it can be difficult to find the right path forward. Discover how CM offers support, from financial assistance to specialized care.

An accident at work is an accident that occurs during the performance of the employment contract or on the way to or from work.

In the event of a sports accident, there are two possibilities: either you are a professional athlete, or you are not paid for your sport.

What do you need to do if your bank account number changes?

You must report any accident with injuries or injuries to CM.