What to do

A hospital invoice always has two parts: a global overview of the costs and a detailed overview.

With a day admission, you are admitted to the hospital, but you can leave the hospital the same day (no overnight stay).

As a patient you can leave the hospital whenever you want. If this happens against the doctor's advice, you must sign a statement.

You can submit an admission invoice with accommodation costs online to CM here.

What about hospital bills and reimbursements? And how do you apply for sickness benefits?

Two to three months after leaving the hospital, you will receive your hospital bill. Are you affiliated with CM-Hospitaalplan or CM-Hospitaalplan Plus? Take your bill and start filing.

A hospital admission is not always planned. What should you do? What should you definitely not forget?

If you are no longer able to take care of yourself, your property, finances and possessions due to illness or disability, you can arrange a care contract or health care power of attorney.

Zorglijn is your first point of contact for all questions about healthcare. She is part of the Social Work department. Everyone can contact Zorglijn: patients, informal caregivers and professionals in the healthcare sector.

If you are unable to care for yourself due to illness or disability, you can appoint a guardian or confidant.

Before a planned treatment abroad starts, you must first obtain permission from the advising doctor.

As a patient you have the right to a carefully maintained and safely stored patient file. A patient file naturally has all kinds of advantages. This makes it easier, among other things, to view it and add your data.

Do you go to your GP or another healthcare provider (e.g. specialist, dentist, physiotherapist)?

Thanks to an electronic patient file, your healthcare providers can consult your file.

Are you incapacitated for work and do you receive benefits? Then you can't just go on holiday.

If you need the European Health Insurance Card, the My CM app is sufficient in most cases. If you still need a physical card, you can request one here.

With CM travel assistance you can travel to your foreign holiday destination without any worries.

For Algeria, Albania, Tunisia, Turkey, Bosnia-Herzegovina, Serbia, Montenegro and Morocco (there is no form for other countries), a specific travel document is required in addition to a yellow sticker.

An application must only be submitted to the municipal council if you are taking early retirement.

Are you moving to a country other than an EU member state, Iceland, Liechtenstein, Norway or Switzerland? Contact CM.

You become self-employed in your main or secondary occupation. What do you have to do to be okay? What are your rights?

In this case, as a cross-border worker you take out health insurance in Belgium and in the country where you live.

Are you detached by your Belgian employer? Please contact CM in advance. We are happy to help you.

Are you moving to another country in the European Union, Iceland, Liechtenstein, Norway or Switzerland? Contact CM.

You live in Belgium, were a cross-border worker and you receive your pension from one or more countries.

Schools and youth movements are also insured.

Are you responsible for the accident, or is someone else?

In the event of a sports accident, there are two possibilities: either you are a professional athlete, or you are not paid for your sport.

There are two possibilities in the event of a traffic accident with injuries. Either you were not driving a motorized vehicle, or you were driving a motorized vehicle.

General practitioners, dentists and specialists (in private practice) can choose to electronically forward the doctor's note ('certificate for assistance provided') to CM themselves. That certificate is the eAttest.

If you have medical expenses, you will receive a 'Certificate for assistance provided'.

What do you need to do if your bank account number changes?